Seller Frequently Asked Questions

The Celtic Marketplace is currently doing an initial launch. The purpose of this first phase is to connect Buyers from North America to Sellers around the world.

Do you have a bulk import template?
We offer this service to Sellers with over 10 products to upload at one time.
Step 1: Download the Product Import Template and enter your product details.
Step 2: Once complete, Save As a .CSV file and email it to us.
Step 3: Note: Be sure to name your image files exactly as they are saved.
Step 4: Share your images with us via Google Folders, Dropbox or email them directly.
Step 5: Once we receive your information we will manage your bulk import.

How often are payouts?
Payouts will be made within 7 business days of vendor providing Celtic Marketplace proof of shipping as updated in the Seller Admin Dashboard

How are taxes handled?
Default to North American Taxes. – Can you verify this is actually the case ?  I do not see taxes on some USA to USA shipments
Ships to and from USA = USA Taxes
Ships from and to Canada = Canadian Taxes.
Ships to USA from Other Countries = No Tax Applied

How are shipping charges handled?
Sellers can set a flat rate cost per region they have setup in their shipping admin area.

Will the Marketplace support multiple shipping origins?
Yes. The seller can create as many shipping regions (countries, states and provinces) as they like with their own shipping rates.

Can I use a CSV Import for Bulk Product Uploads?
Yes, we can support CSV Imports and Image Uploads. Please contact us for assistance.

I don’t see a category for my product?
If you do not find a category for the product(s) you are adding, please let us know. We can add categories and sub-categories to support your product line.

Is there any charge for participating? 
Our commission on all sales is 20%, you keep 80% and all funds are deposited into your Paypal account as soon as checkout is completed and a successful transaction.

How are orders administered – do you receive/process the order then pass it to us to fulfil? 
Each Customer order is sent directly to you. You will need to mark the order Completed using your Seller Admin Dashboard.

Should an item be out of stock how would this be dealt with?
In each case, the Seller will need to notify the customer that an item is unavailable within 3 business days. Vendor will be required to set up inventory levels on the platform and maintain adequate supply of stock.